Shipping & Returns

 

FREE SHIPPING OFFER: ANY SIZE ORDER!

We offer free shipping on all orders that are shipped within the Continental US; this offer excludes Alaska, Hawaii, American Territories and all International destinations. If you would like a shipping quote to any of these locations please do not hesitate to contact us by email or phone.

SHIPPING:

Orders placed during our regular business hours (Monday-Friday 11am-4:30pm) are shipped within 1-4 business days. In many cases, we ship items within 24 hours. If you have any questions or would like a more specific shipping estimate it would be our pleasure to speak with you by phone or answer your email. International orders will have shipping and handling added. After a item has been shipped there maybe a 20% restocking fee to cover our expenses in the event of cancellation by the customer.

You can reach us during the above listed times at 540-362-9790 or by visiting our contact page.

No oversize box fees.

 

RETURNS AND EXHANGES 

Returns and exchanges must be approved by customer service and is handled on a case-by-case basis. Please contact us within 10 days of your purchase for assistance in the event that you are not satisfied with the items you have purchased. If the return is approved, it must be returned in the original package and in new and un-opened condition, a restocking fee may apply. All items carry the manufacturers warranty and are warrantied through the manufacturer. Though we will assist in anyway practical the final decision is always the manufacturers. Warranty work must go through the manufacturer.

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